If something is wrong, say so.
- Yogeshwar VashishthaSEBI RA · INH000027168
To him first. Then, if it is not put right, to the regulator. There are three steps, taken in order; this page sets out who handles each one, where to find them, and how long it should take.
The three steps
Step 1: Write to him.
A query or complaint may arise from a lack of understanding or a deficiency of service — a missing explanation or clarification, a shortfall in the expected standard of delivery, inadequate facilities, or the manner of anyone acting for the desk. In every case the Grievance Officer is Yogeshwar Vashishtha himself. Use the form on this page, or write to him — email leaves a dated record — with your name, your registered email address or phone number, and what went wrong.
- Yogeshwar Vashishtha
- Monday to Friday, 9:30 AM – 6:00 PM IST
- Royce Building, Flat No. 602, Rodas Enclave, Hiranandani Estate, G. B. Road, Thane, Maharashtra 400607
Your complaint is acknowledged when it is received, and the aim is to put it right at once. In every case it is to be resolved within 21 calendar days of receipt — the period SEBI expects of a Research Analyst.
Step 2: Lodge it on SCORES.
If the reply does not satisfy you, or no resolution comes within 21 days, lodge the complaint on SCORES — SEBI’s centralised, web-based grievance redressal system — at https://scores.sebi.gov.in (opens in a new tab). Quote the registration number INH000027168 and keep your correspondence from step one to hand.
A complaint against a Research Analyst on SCORES gets a two-level review: first by the designated body, the Research Analyst Administration and Supervisory Body (RAASB), and then by SEBI. You may also write to any office of SEBI. SCORES can be used through the SCORES mobile application as well, which can be downloaded from the Google Play store (opens in a new tab).
Open SCORES (opens in a new tab)SCORES mobile app (opens in a new tab)
Step 3: Take it to Smart ODR.
If you are still not satisfied with the outcome, you may file the dispute on the Smart ODR portal at https://smartodr.in (opens in a new tab), where it is taken up through online conciliation and, if that fails, online arbitration.
Your attention is drawn to SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”, which established a common Online Dispute Resolution Portal harnessing conciliation and online arbitration for disputes arising in the Indian securities market.
Lodge a complaint here
Recorded with the date and time, acknowledged by email at once, and resolved within 21 days of receipt.
An accessibility difficulty — anything on this site that is hard to use with a disability — has its own channel and timelines.
What to put in your complaint
Enough to identify you and the matter. Nothing more is needed to start.
- Your full name.
- The email address or phone number registered with your account.
- The service concerned — the Investors Portfolio, the Yogeshwar Financial Markets Mastery Program or the membership.
- What happened, and when — with any report, message or payment receipt it relates to.
- What you would consider a fair resolution.
Never include the login, password or OTP of your trading, demat or bank account. He will never ask for them.
Grievance redressal and escalation matrix
In the format BSE prescribes. One person holds every designation, so each level reaches him directly.
| Designation | Contact person | Address | Contact no. | Working hours | |
|---|---|---|---|---|---|
| Customer Care | Yogeshwar Vashishtha | Royce Building, Flat No. 602, Rodas Enclave, Hiranandani Estate, G. B. Road, Thane, Maharashtra 400607 | +91 99670 70595 | yogeshwar.vashishtha@gmail.com | Monday to Friday, 9:30 AM – 6:00 PM IST |
| Head of Customer Care | Yogeshwar Vashishtha | Royce Building, Flat No. 602, Rodas Enclave, Hiranandani Estate, G. B. Road, Thane, Maharashtra 400607 | +91 99670 70595 | yogeshwar.vashishtha@gmail.com | Monday to Friday, 9:30 AM – 6:00 PM IST |
| Compliance Officer | Yogeshwar Vashishtha | Royce Building, Flat No. 602, Rodas Enclave, Hiranandani Estate, G. B. Road, Thane, Maharashtra 400607 | +91 99670 70595 | yogeshwar.vashishtha@gmail.com | Monday to Friday, 9:30 AM – 6:00 PM IST |
| CEO | Yogeshwar Vashishtha | Royce Building, Flat No. 602, Rodas Enclave, Hiranandani Estate, G. B. Road, Thane, Maharashtra 400607 | +91 99670 70595 | yogeshwar.vashishtha@gmail.com | Monday to Friday, 9:30 AM – 6:00 PM IST |
| Principal Officer | Yogeshwar Vashishtha | Royce Building, Flat No. 602, Rodas Enclave, Hiranandani Estate, G. B. Road, Thane, Maharashtra 400607 | +91 99670 70595 | yogeshwar.vashishtha@gmail.com | Monday to Friday, 9:30 AM – 6:00 PM IST |
Reaching SEBI directly
SCORES is the quickest route. Complaints can also be sent on paper.
- Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (East), Mumbai – 400 051
Complaints are counted in public
Including the months with none.
The number of complaints received, resolved and pending is published every month, in the format SEBI prescribes, by the 7th of the month that follows. A month without complaints is shown as Nil, not left blank. See the Complaints Data.